Grievance Redressal Form

Escalation

If your grievance is not resolved within 15 days:

• •Data Protection Board of India — For data protection matters under the DPDP Act, 2023
• •Consumer Forum — Under Consumer Protection Act, 2019
• •National Consumer Helpline — 1800-11-4000

Legal References

This grievance mechanism is established in compliance with the Information Technology Act, 2000 (Section 79), IT (Intermediary Guidelines) Rules, 2021, Consumer Protection (E-Commerce) Rules, 2020, and the Digital Personal Data Protection Act, 2023.